Privacy Policy

I respect your privacy and take care to protect the personal information you share with me.

Who I am

Ciara Friel Homeopathy is operated by Ciara Friel.

Email: Ciarafrielhomeopathy@hotmail.com

Information I collect

I may collect your name, contact details, date of birth, appointment and payment information, and information you provide during a consultation.

Health information is special-category personal data and is treated with appropriate care and confidentiality.

How I use your information

I use your information to respond to enquiries, arrange and provide consultations, maintain client records, communicate with you, process payments and meet legal, professional or regulatory requirements. I process personal information where necessary to provide the services you request, manage my practice and comply with legal obligations. Where I process health information, I rely on an applicable lawful condition for special-category data under UK data protection law.

Third-party services

I may use third-party service providers to help manage appointments, payments, website hosting, email and other administrative functions. These providers may process the information needed to provide their services. Where required, appropriate safeguards are used for any processing outside the UK.

Keeping your information secure

I take reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access or disclosure.

How long I keep your information

Clinical records will normally be retained securely for 7 years from the date of the last consultation. Records relating to children will normally be retained until their 25th birthday. Enquiry and administrative records will be securely deleted when no longer needed.

Your rights

Depending on the circumstances, you have rights to access, correct, restrict or request deletion of your personal information, and to object to or withdraw consent for certain uses of your information.

If you have a concern about how your information is handled, please contact me at Ciarafrielhomeopathy@hotmail.com. You can also complain to the Information Commissioner's Office (ICO).

Cookies

This website does not use advertising or behavioural tracking cookies. Some pages use third-party services, such as TidyCal for appointment booking and Google reCAPTCHA for spam protection, which may use cookies or similar technologies necessary for their operation.

Last updated: 25 September 2026